Benefits & Claims Administration

Administrative Outsourcing

SISCO resolves 94% of calls in 5 minutes

ADMINISTRATIVE OUTSOURCING

Superior Efficiency Allows You to Do More

Don’t spend any more time with the headaches of outsourcing insured administration. SISCO will make the process easy for you with consolidated billing, eligibility maintenance, commission payments, and more.

See our results at a glance.

94%

of calls resolved in 5 minutes

99.7%

financial accuracy delivered

average abandonment rate

seconds average speed average

One Place, One Partner, One Solution

The needs of clients and their members are always evolving, and no one wants to work with dozens of companies to administer a benefits package. That’s why SISCO offers a robust suite of products and services, all under one roof. We streamline the process, making it easier for you, your clients, and their members.

Major Medical, MEC, & MVP Plans

Student Medical

Dental & Vision

Accident

Long-term & Short-term Disability

Hospital Indemnity & Limited Medical

Critical Illness

Life & Accidental Death & Dismemberment

Services at a Glance

SISCO makes the process easy:

Individual and group administration
Fulfillment and policy administration/generation
Claims Administration
Call center with licensed representatives
Billing and consolidated billing
Commission payments
Reporting
Member, group, and broker portal access
Eligibility audits and maintenance

DEDICATED IMPLEMENTATION TEAM

A Faster, Easier, and More Accurate Setup

At SISCO, we do the heavy lifting. When you have a new client or program to implement, time matters. SISCO’s dedicated implementation team takes the lead on project management to ensure milestones are hit and the onboarding remains on target.

Our team has successfully onboarded numerous programs with world-class service and attention to detail.

Find Out How →

ROBUST TECHNOLOGY

Scale and Simplicity. Anytime, Anywhere.

Your clients deserve a superior technology experience, and their members need on-demand access to enroll in benefits, view ID cards, claims history and status, deductibles, out-of-pocket expenses, EOBs, and more. SISCO utilizes Ebix Enterprise, a robust platform that delivers a one-stop shop for an employer’s entire suite of core benefit offerings and additional voluntary benefits.

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WHITE GLOVE SERVICE

Enhancing the Benefits Experience

Members can enroll in coverages, find a provider, and have complex benefit questions answered with just one phone call. Plus, each SISCO client has a dedicated service team led by a seasoned Account Manager. These benefits experts mean you have one point of contact who takes a consultative approach to the management and coordination of your plan.

Learn More →

MORE TO DISCOVER

Value-add Services and Products

SISCO has unique access to services and products that reduce costs, improve health, and simplify the member journey. This integrated approach means better results because cost drivers are addressed from multiple angles.

Our In-House Integrations Include:

Population Health Management and Clinical Support

Wellness Technology and Programming

Advocacy Resources, Outreach, and Technology

Enrollment Technology and Support

FREE DOWNLOAD

Superior Efficiency Allows You to Do More

Save yourself the hassle of outsourcing insurance administration. SISCO simplifies the entire process for you. To learn more about SISCO's Administrative Outsourcing, download this summary.

Provider	Member	Employer	About SISCO
Check claims status	Get ID card	SISCO Connect Login	Reputation for Excellence
Verify benefits	File a claim	Member enrollment	Careers
Request access	Check coverage	Reporting	News & Events
	Find an in-network doctor		Contact us
	Contact SISCO		Follow us on LinkedIn